This Privacy Policy describes how woofpawfect.com (“we,” “us,” or the “Site”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from our Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support. “Personal Information” means any information that can uniquely identify an individual.

Device Information

• Examples collected: browser type and version, IP address, time zone, cookie identifiers, pages or products viewed, search terms, and interactions with the Site.
  
• Purpose of collection: to properly load the Site, and to perform analytics on Site usage to optimize performance.
  
• Source of collection: automatically collected through cookies, log files, tags, pixels, and other tracking technologies.
  
• Disclosure for business purpose: shared with our service providers, including Shopify.
  

Order Information

• Examples collected: name, billing and shipping addresses, payment information (credit/debit card details, PayPal, or other accepted methods), email address, and phone number.
  
• Purpose of collection: to process and fulfill your orders, arrange shipping, communicate with you, screen for fraud, and (with your consent) provide marketing or promotional messages.
  
• Source of collection: collected directly from you.
  
• Disclosure for business purpose: shared with Shopify, payment gateways, and shipping/fulfillment partners.
  

Customer Support Information

• Examples collected: your name, email, order number, or any additional information you provide during support requests.
  
• Purpose of collection: to assist and resolve customer inquiries.
  
• Source of collection: collected directly from you.
  
• Disclosure for business purpose: may be shared with third-party helpdesk or communication providers if used.
  

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe a minor has provided us with information, please contact us to request deletion.

Sharing Personal Information

We share Personal Information with service providers to deliver our services and fulfill our contracts with you:

• Shopify powers our online store. Read Shopify’s Privacy Policy here: Shopify Privacy.
  
• We may disclose information as required to comply with laws, respond to lawful requests, or protect our rights.
  
• We may share limited data with payment processors, fraud prevention providers, advertising platforms, and shipping carriers, as necessary.
  

Behavioural Advertising

We use Personal Information to provide targeted advertisements and marketing communications:

• We use Google Analytics to understand how visitors use our Site. Details: Google Privacy Policy. Opt-out: Google Analytics Opt-out.
  
• We may share information about your activity with advertising partners (e.g., Facebook Ads, Google Ads) through cookies and similar technologies.
  

You can opt out of targeted advertising at:

• Facebook
  
• Google
  
• Bing
  
  Or via the Digital Advertising Alliance: optout.aboutads.info.
  

Using Personal Information

We use Personal Information to:

• Provide products and services
  
• Process payments and arrange shipping
  
• Communicate with you about orders or promotions
  
• Screen for fraud and risk prevention
  
• Improve and optimize our Site
  

GDPR (EEA Customers)

If you are a resident of the EEA:

• Lawful basis: We process Personal Information under one or more legal bases, including consent, performance of a contract, legal obligations, protection of vital interests, public interest, or legitimate interests.
  
• Retention: We retain your Personal Information unless and until you request erasure.
  
• Rights: You have the right to access, correct, update, or erase your data, and to data portability. To exercise these rights, please contact us at the details below.
  

Shopify stores and processes data in the United States and Canada. Learn more about GDPR compliance here: Shopify GDPR.

CCPA (California Customers)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know (access data collected about you)
  
• Right to Request Deletion
  
• Right to Opt-Out of the sale of Personal Information
  
• Right to Non-Discrimination after exercising your rights
  

To exercise these rights, contact us using the details below.

Cookies

We use cookies to improve your browsing experience and to provide analytics, personalization, and targeted advertising. Examples include:

• Essential cookies: site login, cart, checkout
  
• Analytics cookies: Shopify analytics (_s, _shopify_y, _y, etc.)
  
• Advertising cookies: used by partners for targeted ads
  

You can manage or block cookies via your browser settings. Note that disabling cookies may limit functionality of the Site.

Do Not Track

Please note we do not alter data collection or usage practices when your browser sends a Do Not Track (DNT) signal, due to a lack of consistent industry standards.

Changes

We may update this Privacy Policy to reflect changes in our practices, operational, legal, or regulatory requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact

For questions, complaints, or to exercise your privacy rights, please contact us at:

📧 support@woofpawfect.com
📍 Via Rita Tonoli Rome, Italy 00151